We sell beautifully
12.07.2021

Why is the Internet not working today? Akado (Akado) Internet - connection and configuration

Now, with a tariff of 7500 Mbit in both directions (i.e., the download speed should reach several hundred kilobytes per second), during the day and evening the download speed is either 0 or 10-20 Kb/sec for several weeks. I didn’t download it at night, but it seemed to be faster.

Before this there was a provider MIG-Telecom (near the Yugo-Zapadnaya metro station), everything was fine, but in May 2008 it was bought by the Akado network. MIG existed for several years, they periodically reduced the cost of tariffs. In May 2008, my tariff cost 750 rubles. per month. After purchasing MIG, its website stopped working and the Akado website began to open. On the Akado website, among the listed tariffs there was a tariff with my speed of 7500/7500 and it cost 600 rubles/month there. Well, I’m better: it’s not 750, but 600, I thought naively. At the end of August, I deposited 2,000 rubles into my account, estimating that it would last until the end of November. On November 10, the Internet stopped working. Without thinking twice, I deposited 1000 rubles into my account. (with a reserve). The Internet didn't work. I had difficulty getting through to the support service (I hung on the phone for about 10 minutes before connecting with the operator - and, as it turned out, I was lucky, because many people don’t even get through to the operator’s turn, they simply get busy) and it turned out that I have a debt of 750 rubles! In general, it turned out that I was in vain counting on the operator’s honesty. Akado left the cost of the tariff without indicating this tariff on the website (calling it MIG-Silver), and since May, every month I have been charged not 600, but 750 rubles. On the website, speed 7500/7500 costs 600 rubles, and speed 10000/10000 costs 700 rubles (although I really think it’s enough to take the cheapest tariff, the speed will not differ from the most expensive one, because it simply doesn’t exist). For justice to prevail, I had to call the operator, ask him for my password to the Account on the website (the password can only be found by contacting Akado), and there I had to discover that I had a non-existent tariff with an overpayment. I can imagine how many people pay 25% more!

I’m glad that you have the opportunity to choose a provider, and tomorrow you should connect to another one. Those who have chosen Akado to connect and have not yet done so, and there is a choice of providers, just for fun, first read what people write. For example, or enter “problems with Akado” in Yandex.

If you have any questions, the text will be sent to me by email.

Addition from December 8: In general, I switched off. Connected to another wire. Everything works. Akado was told that in order to get the remaining money in the account, I must call in 2 (!) months and ask if I can go to the central office cash desk to get it. Hmm..

How to connect to Akado Internet?

In order to connect to Internet access and/or television services from Akado, you need to fill out the above form with all the data or call us at working hours by phone. After filling out an application for connection, a specialist will call you within a few hours and set a time convenient for you for a specialist to come and carry out necessary work by connection.

How to set up Akado Internet?

In this case, there is no clear short answer to this question. Setting up the Internet depends on the following components: modem, router, connection type, desktop computer or laptop, operating system and some other elements. There may be several dozen combinations of such elements, but the bottom line is that if you want to properly configure your equipment for stable operation, then seek help from specialists.

Should I rent or buy Akado equipment?

For us, the answer is obvious - buy quality equipment. Why? In the vast majority of cases, the quality of the equipment and its software, offered by Internet providers as certified by them, leaves much to be desired and costs much higher than the fair market price. The design of some router products can be shocking in comparison with quality brands, such as the Thomson TCW770 router - a huge white brick.

Which router should I choose for Akado?

As noted above, it is worth purchasing a high-quality router (ASUS, Zyxel, D-link) once and using and enjoying their high-quality, uninterrupted operation. If you have chosen a high-speed tariff, then many cheap wireless routers simply will not display the actual speed of the tariff, but will cut it.

How to set up a router for Akado?

The essence of the settings for connecting to the Internet through the Akado company is quite simple and comes down to finding out the unique identifier of the network equipment, the so-called MAC address, which must be entered in the equipment settings on the subscriber side and on the provider side. To ensure the security of a wireless network, you need to encrypt the network using available methods.

Technical support for Akado subscribers?

If your Internet does not work, you purchased a new router and don’t know how to set it up, you have a new computer that needs to be connected, in short, you need technical support for Akado’s services, then contact us for help.

Computer assistance services for Akado subscribers

In addition to setting up access to Akado’s networks, we provide an almost exhaustive list of computer assistance services that can satisfy the most demanding client. You can find the entire list of computer assistance services on the pages of our website.

For what reasons does Akado not work?

The main reasons why the Internet may not work for you: the router is broken, its settings are lost, the PC is infected with viruses, the drivers are not working correctly, the Wi-Fi adapter in the PC is broken, there are no cash on the account and much more. Contact us for help. Our specialist will come to you within a couple of hours, find out why the Internet is not working and set it up to work correctly.

Service area

Akado's networks cover almost 100% of the territory of Moscow and a number of cities in the Moscow region. In Moscow, almost every resident can use the services of this company.

Connection diagram


Basic instructions for setting up AKADO

  • Windows 8: automatic settings, static settings, PPPoE, mac address
  • Windows 7:
Random articles

Up