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Cash on delivery - what is it in the postal system. In the process of processing the parcel, is the operator given an instruction to do this? How to send/receive with after payment? You will receive answers to these questions right now ...
Despite the fact that in the modern world the term cash on delivery has already taken root among a significant number of people, there are still questions about what it is. And how to send a parcel in this way? Now we will visually consider the issue of cash on delivery, and you will learn how the process of filling out forms takes place before sending, paying, receiving a parcel and other important points.
The Ministry of Telecom and Mass Communications approved Order No. 234 dated 07/31/2014, which displays all the rules related to the provision of postal services. This document regulates the provisions for sending cash on delivery parcels. All transfers are carried out between cities or regions, within the limits of one recovery from the addressee of the established sum of money. This is the cash on delivery.
The recipient undertakes to make a payment, which is sent back by postal order.
Now that we've got the terminology out of the way, it's time to consider how to arrange post-paid shipping. Parcels are accepted only after the sender fills out a document that is issued at the post office.
The mail today uses the form No. 113 and No. 117.
Filling in the front part of the 113 form is carried out as follows:
Do not confuse the order of filling in the data on the sender / recipient of the cash on delivery. It is important to initially write information about yourself. Next, write information about the person who will send the cash on delivery to you.
If the recipient pays for the delivery, be sure to notify the postal service operator. All this will be included in the total amount payable by the addressee. This is also displayed in the corresponding field on the form to be filled out.
Form No. 117 is filled out as follows. It displays the accompanying address for the parcel. Here the sender indicates the amount of cash on delivery, data about the addressee, and below the data of the sender is written.
Earlier we already mentioned that sending something with cash on delivery is possible only if the parcel has a declared value. Note that the amount payable cannot be more than the amount of the declared value.
Forms are not stamped, but attached to the departure.
The postal employee fixes the form in such a way as to exclude the possibility of its loss during transportation. Often this is a special self-adhesive package.
In the process of receiving parcels, the inspector inspects the items:
If everything is filled out correctly, the postal employee enters the data into the database and charges the sender a fee for the delivery of the parcel (if you pay for it). As a result, you will be given a receipt and a number by which you can track the movement of the shipment. All this must be kept until the parcel is issued to the addressee.
When the parcel arrives at its destination, the post office informs the recipient about it. In order to pick up the shipment, you need to visit the appropriate branch.
Delivery of parcels is carried out only on the basis of an identity document. In addition, you still need to fill out the back of the form and pay the required amount.
When filling out the form, the recipient indicates the following information:
After that, the document is certified by a personal signature.
It is strictly forbidden to open a parcel before presenting an certifying document, filling out a form and paying.
Summing up, we note that sending a parcel with payment upon receipt involves filling out additional documentation in accordance with established standards. All forms are issued by postal operators.
When filling out the forms, you must carefully enter the required information. The recipient has the right to pick up the parcel only after presenting a passport, filling out the back of the form and paying the declared amount of funds.
As you can see, forwarding postpaid items is a fairly simple procedure that requires only careful filling in the data and following the established procedure. Now you know what cash on delivery means and how to use this service at the post offices of our country.
ordering various goods in online stores, you most likely saw the item "cash on delivery" in the list of delivery and payment options for the purchase. What it is?
Cash on delivery - this is one in which the buyer receives the goods at the post office only after he pays the employees of the department a certain amount.
Those who have already dealt with this know that the final amount of the declared value (that is, just the money that the buyer pays in the mail) is somewhat higher than the price of the goods indicated in the catalog of the online store itself.
This is due to the fact that the amount of cash on delivery, in addition to the actual cost of the goods, as a rule, also includes the costs associated with packing and shipping the order.
In addition, each buyer pays a certain percentage of the parcel in accordance with the tariffs of the mail itself - this money is needed so that the post office subsequently sends the funds paid by the buyer to the sender.
But, as they say, “the wolf is not as scary as it is painted”: in addition to the main amount at the post office, the buyer pays no more than 100-300 rubles (it all depends on the price of the product itself). Of course, the fact how expensive the purchase is in itself matters, because basically everything is calculated in percentages.
This information will be useful for sellers who want to send an item using cash on delivery. You already know what it is - it means that it is easy to imagine how the sending procedure approximately takes place.
To begin with, the seller must indicate his intention to send the parcel to the postal workers. In the department, he receives an empty postal order form, as well as 2 forms for completing an inventory (as when sending a valuable parcel).
The seller fills in the postal order in his own name on behalf of the buyer. In addition to the estimated cost of delivery, the amount must also include 8% of the commission charged by the post office for the delivery of valuable parcels.
After the postal worker checks the documents, the postal order form is attached to the parcel post. The seller is issued a postal receipt and an inventory form certified by mail.
The buyer, in turn, can receive the purchase only after he pays for the goods - this is cash on delivery. Tariffs on both sides are quite low, but they must be taken into account so that the process of forwarding and delivery of the order goes smoothly.
The main advantage that cash on delivery has in this regard is a kind of guarantee for the buyer. After all, you pay not for some ephemeral product that may not be sent to you at all (many do not trust online stores for this very reason), but for a parcel that is already in the department. As soon as you pay the required amount, the shipment is transferred to you, that is, you receive your order. Therefore, cash on delivery is so popular that it is truly beneficial for the buyer: you do not need to pay for the parcel immediately after placing the order - there is still a certain amount of time left until the goods arrive at the post office.
As for the shortcomings, first of all it is the need to overpay a certain amount, albeit a small one. In addition, it is impossible to inspect the contents of the parcel before payment. And if an unscrupulous seller sent you something completely different from what you ordered, you can only contact the police.
If you send cash on delivery items (or any other goods), you are guaranteed to receive payment for them.
Of the shortcomings, first of all, it should be noted the risk that the client simply does not pick up his order, and the goods will be sent back to you. And everything would be fine, but only sending by mail itself takes a lot of time (from 3-5 days to several weeks). As a result, there is a risk of delay in turnover and, as a result, the online store incurs losses.
However, despite occasional misunderstandings, many merchants are convinced that cash on delivery is one of the most popular payment methods. There is no doubt - thousands of online stores successfully send products in this way, and millions of buyers are happy to pick up their long-awaited purchases from the post office.
We have told you about the main risks, but you should understand that risks are just possible situations that rarely occur in practice.
C.O.D
How it works?
Scheme of the order and its receipt when paying by cash on delivery.
The cash on delivery method is very convenient for the buyer - for the following reasons:
Cash on delivery - saves you time and guarantees that you will receive the desired purchase. However, please note - cash on delivery is possible only in Russia. Abroad and in the CIS countries (Ukraine, Belarus, Kazakhstan, etc.) Cash on delivery goods cannot be sent.
The cost of cash on delivery is the cost of the ordered products, their packaging and the cost of delivery to the recipient's region.
Important! The actual shipping cost is calculated at the post office after the parcel is weighed and may differ slightly from the cost calculated when placing the order.
Important2! We do not send the order and do not reserve the goods you ordered until you confirm your order to the manager by phone (we call !!) or by e-mail in response to a request from our manager.
Departure rates
We receive information about the current tariffs directly from the employees of the Russian Post.
The most important criteria affecting rate forwarding is remoteness Recipient from Sender and weight parcels - this is what determines the cost of delivery.
Packagealso included in the cost of cash on delivery. In most cases, we pack parcels in plastic envelopes worth 23, 26, 43 rubles. depending on dimensions. We pack heavy parcels in a box and a rag bag for 70, 90, 120 rubles.
The site is set to automatically select the cost of a particular envelope, but in some cases it does not match the actual dimensions of the packaged goods. In this case, the manager independently recalculates, be sure to inform the client about it.
Additional terms and services of FSUE Russian Post:
Placing an order with cash on delivery
Please be sure to specify when ordering:
If you don't know the post office code, please use the city code. You can find the postal code of your locality here http://post-russia.rf/rp/servise/ru/home/postuslug/searchops
After receiving your order, the manager of the online store will send you a letter to the email address you specified. mail with a description of your order, the total amount and the planned date of transfer of the parcel to the Post of the Russian Federation, in order to place and transfer the order for sending, you need to confirm your order by return letter. After receiving your confirmation, the parcel is sent to the post office of the Russian Federation.
If you have any questions, write to [email protected] website or by phone (which is in contacts). We will gladly answer all your questions.
FAQ
What is a cash on delivery?
What is a parcel?
What is a parcel?
How good is cash on delivery?
What's wrong with cash on delivery?
How is the order processed when sending cash on delivery?
Terms of delivery methods when paying by cash on delivery
What are the restrictions on cash on delivery?
Can I pay only after inspecting the contents of the parcel?
What if I refuse to receive the package?
Therefore, a big request: if you are initially not sure that you will pick up your order, do not choose cash on delivery!
Shipping rates (as of 01/01/2014)
1. Forwarding parcels by ground transport from 01/01/2014
1.1. Parcels standard(up to 10 kg in a standard package with a maximum size of 425*265*380 mm) Tariff for parcels weight before 500g. / behind every subsequent complete / incomplete 500g.
Trunk belts | |||||
Weight, kg. | 1 | 2 | 3 | 4 | 5 |
0,5 | 166 | 169 | 176 | 236 | 261 |
1 | 182 | 187 | 201 | 272 | 303 |
1,5 | 198 | 205 | 226 | 308 | 345 |
2 | 214 | 223 | 251 | 344 | 387 |
2,5 | 230 | 241 | 276 | 380 | 429 |
3 | 246 | 259 | 301 | 416 | 471 |
3,5 | 262 | 277 | 326 | 452 | 513 |
4 | 278 | 295 | 351 | 488 | 555 |
4,5 | 294 | 313 | 376 | 524 | 597 |
5 | 310 | 331 | 401 | 560 | 639 |
5,5 | 326 | 349 | 426 | 596 | 681 |
6 | 342 | 367 | 451 | 632 | 723 |
6,5 | 358 | 385 | 476 | 668 | 765 |
7 | 374 | 403 | 501 | 704 | 807 |
7,5 | 390 | 421 | 526 | 740 | 849 |
8 | 406 | 439 | 551 | 776 | 891 |
8,5 | 422 | 457 | 576 | 812 | 933 |
9 | 438 | 475 | 601 | 848 | 975 |
9,5 | 454 | 493 | 626 | 884 | 1017 |
10 | 470 | 511 | 651 | 920 | 1059 |
For each subsequent full / incomplete 500 g of the mass of the parcel: | 16 | 18 | 25 | 36 | 42 |
These rates are used only when sending ground type of transport. If sending air or combined, we entrust the cost of shipping to the Postal employee, and then we report the information received to the buyer to confirm consent to send.
Important! When ordered by the buyer heavy and expensive parcel, at our discretion, we can offer pre-pay for goods and delivery.
Postage cash on delivery is a regular parcel, but when it is received at the post office, a certain amount is paid. Typically, this method of sending is used by entrepreneurs who want to receive payment for their goods. The ability to pay money at the time of receiving the package significantly increases the confidence of customers when ordering goods on the Internet. This will help the buyer to avoid numerous risks. There are many cases when online stores take an advance payment and do not send the goods, or send them in poor condition.
When sending a parcel by cash on delivery, you must provide the contact details of the sender and recipient. You should also indicate the address of the post office to which the parcel will be sent. After that, the sender assigns the amount of cash on delivery, consisting of the cost of the product itself and the cost of delivery.
This information is entered into the computer. The parcel is handed over to the postal service operator for packaging. After that, the sender is issued a consignment note, the number of which should be reported to the recipient. The whole procedure of sending takes no more than 10 minutes. You may have to stand in line, which can drag out the process up to half an hour.
The parcel is handed over to the postal service operator for packaging. After that, the sender is issued a bill of lading, the number of which should be reported to the recipient
Payment can be made in several ways:
The sender himself pays for the delivery and for the fact that he will receive money from the recipient;
The sender pays for the delivery, and the recipient pays for sending money;
The recipient can pay for the delivery, and the sender can pay for the cash on delivery;
Shipping and handling charges are paid by the recipient.
Cash on delivery is a regular money transfer. The cost of such a transfer depends on the region and the transferred amount. The basic tariffs of the Russian Post for money transfers are as follows:
These tariffs already include VAT, in accordance with the current legislation of the Russian Federation.
Russian Post - the main and most inexpensive way to receive a parcel from an online store
The recipient of a COD parcel must know the following:
The sender of the parcel must adhere to the following instructions:
There is no need to fill in the fields with the price, this should be done already at the post office.
Covering Address Form
cash on delivery form
When shipping in your box, make sure the packaging is secure.
Check with tracking number
The tracking number must be sent to the recipient so that he can arrive at the post office on time for the parcel. You can track the location of the parcel on the official website of the Russian Post at: http://www.russianpost.ru/rp/servise/ru/home/postuslug/trackingpo
Sending parcels with cash on delivery is gaining popularity. First of all, this is due to the growth of online commerce. It is very important for buyers to make sure that the goods are in stock before paying. This is a big advantage of this delivery method. The disadvantage is that the recipient has to pay the cost of the money transfer to the sender. For all its attractiveness, this delivery method has a number of nuances that must be taken into account in order not to get into an unpleasant situation.
Not everyone understands how to send cash on delivery. In addition, this simple procedure has its own subtleties that you need to know about.
But cash on delivery is one of the main ways to send parcels. This is the name of the forwarding format, in which the recipient pays for the parcel only upon receipt at the post office. And only after that he can pick it up and open it.
The sender (most often the seller) will also be able to pick up the money at the post office, after some time. It is also possible to order a transfer directly to a bank card. This service is mainly used by those who are engaged in buying / selling via the Internet or through catalogs.
Cash on delivery is especially loved by buyers. They insure themselves against fraudsters, because they have the right to give money for the parcel only after the goods are in their hands.
The whole procedure consists of 5 points:
Remember! To receive your finances for the parcel, be sure to have your passport with you.
Let's take a closer look at all these steps.
Obviously, the first thing you should do is go to any post office in your city/village.
The parcel must be hermetically packed in a box. Packages are sold in the post office itself with ready-made fields for writing full name + addresses.
5 steps to send a parcel:
Forms can be filled out at home following the example (they are issued free of charge) or at the post office itself. To save time, you can download ready-made forms from the site in advance. https://www.pochta.ru/en/forms-list, and fill all the fields at home without fuss and haste.
On the form itself, you must indicate the amount of payment, that is, the cost of the parcel itself. Payment for mail services will depend on this amount, as well as on how large the distance between you and the recipient.
Sometimes, due to a large commission, as a result, the sender receives a smaller amount than the cost of the goods sent. As a result, the seller remains in the red. To avoid such mistakes, consult with a representative of the communications department on how best to arrange everything to your advantage.
P.S. Please note: the sender must necessarily indicate which method of transferring money will be more convenient for him - by mail or by.
Few people make an inventory of investments, but if you want to insure yourself, then you should go through this procedure. To do this, you need to fill out the appropriate form, which is certified by the postal worker before sending the parcel. There will be two forms: one will remain in your hands, and the other will be packed in a parcel.
The process of sending parcels by cash on delivery, as you can see, is as simple as possible. However, there are a few significant nuances to be aware of.
3 important points of sending a parcel and receiving it:
There are two standard way packaging:
If you do not have anything at hand to put the item being sent, then any of these packages can be bought at the post office in Russia. Box sizes vary. Based on the parameters of your product, you will be prompted which box is better to buy.
The packaging contains the same data as when sending a letter. The only difference is that in the form for sending you need to specify the amount and value of the goods.
You can pack and fill in all the necessary fields yourself at home, but you must bring the box to the post office in an open form. If you do not know any nuances and doubt the correctness of filling out the form, then the employees of the post office will tell and explain everything to you.
To send fragile material (for example, dishes or household appliances), you need to wrap the goods themselves in bubble wrap or foam. You can also put a lot of paper in the box itself, which will help maintain the integrity of the package.
Be sure to inform the post office that the parcel contains fragile material. According to the rules, they must stick a special badge on the parcel itself. There are several types of them: one means “put the package only on the bottom”, the other - “carefully, fragile”, the third - “do not wet”. Often they are glued all at once.
Here's what the icons look like:
We figured out how to send a parcel by cash on delivery. Many are also interested in how quickly the goods are delivered.
Complaining about the speed of service and work of the Russian Post is almost a tradition. But not always the parcel goes for months. Fortunately, these problems are relatively rare.
There is no difference: it is a regular package or a “overlay”. Delivery time is the same for all - it is about 1-2 weeks.
Remember: if the transfer is between cities, then the delivery time will be less than if the goods are sent between villages. If the shipment takes place between villages, then it is possible that the parcel will go for a long time, with delays. The reason for this is that post offices in Russian villages do not work every day and mail cars rarely arrive.
Russian Post has delivery deadlines that they cannot violate. You can find out more about them by clicking on the link:
http://dc-nginx.russianpost.ru/RP/SERVISE/RU/Home/postuslug/TermsDelivery
If you need the goods to arrive in as soon as possible, then you can pay extra and use 1st class shipping.
The parcel will be sorted one of the first and sent to the addressee by plane. Thus, sending to the addressee will come 3-7 days earlier.
By cash on delivery, you can send parcels to other countries, for example, Ukraine, Belarus, Moldova, Kazakhstan, Kyrgyzstan and the countries of the Caucasus.
How to send a parcel from one city to another?
All available methods in one video:
As you can see, the question how to send cash on delivery, not so difficult to understand. It remains only to be patient, because the Russian Post is famous for its "special" service.
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