Ems transcript. Courier ems what is it

Finding a Russian Post parcel is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the postal item number in a special window ➤ Next, click on the button in the form of a “magnifying glass” and that’s it done - now you can see the entire route of your parcel on the screen.

track your parcel using track pochta.ru

Where is the Russian Post package❓

How do I find out where my package is❓ - this is exactly the question many users come with.
✅ The answer is Yes! We can find out where the Russian Post parcel is located, please help us and do just one small action - fill out the form to track the track number of your Parcel and click on the “magnifying glass”. ➤ After this, our website will happily and at the speed of sound :) be able to track the parcel and provide all the necessary information.

You can track an international parcel❓

The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from domestic Russian Post shipments. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters; each country has its own unique set letters For example, for Russia it is “RU”, parcels sent from/to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes? The fact is that many users enter only numbers, without letters, into the tracking field, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the designated order + type the letters on the English keyboard - then the site will be able to track the parcel in the database. Examples of format for international parcel numbers:

  • RU201586016HK
  • RU383267170CN
  • NL111741297RU


track an international parcel by Russian Post

How to track a Russian Post parcel?

    Instructions for tracking parcels on our website:
  • To track a parcel and find out in which particular department the caring hands of Russian Post employees touched it last time, you need to know its unique identification number. You can find it on a check issued at the post office, or you can receive it from a third party - this can be the online store where you placed the order or a private person involved in the process of sending the parcel.
  • You know the track number ❗ - this is great news, congratulations :) Enter this number in the form as shown below in the screenshot and let our website track the entire path of the parcel.

how to find out where the package is

What to do if Russian Post parcel tracking “failed”? Or possible reasons for the lack of information on the parcel:

  • The first, and also the most common (trust our experience) cause of the problem with the lack of parcel tracking information, is a simply incorrectly entered postal item number. Check the number entered in the tracking field, if you entered everything correctly - read on;)
  • Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try repeating “package tracking” after a while.
  • Parcel tracking failed due to a failure in the service - yes, this can even happen to us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the operation of electronic databases that lead to time delays in tracking. There is no reason to panic - we apologize for the temporary inconvenience. Remember, we value each of our visitors and do everything to make searching for your parcel as fast and convenient as possible ✈ for you.

What is the parcel tracking number?

The word “track” migrated to us from the English language, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. Such items are delivered much faster ✈ and usually by courier from hand to hand. The disadvantage of sending EMS parcels is the cost of such services - it is several times higher than standard rates.


ems tracking

How to find out where your package is online:

Enter the track code, click “track” and find where your package is located.

Express Mail Service (abbr. EMS) is an international service specializing in the delivery of goods. It positions itself as fast and reliable, which is why it is quite expensive. In practice the parcel is coming up to 10 days in Russia and 15-35 days from other countries. However, it is possible to order “expedited delivery”. Of course, for additional fee. This issue should be resolved in advance with the seller. The weight of the postal item must not exceed 31 kg.

Some nuances not related to tracking

The main feature of EMS is the service for receiving parcels directly at home, which is already included in the shipping cost. There is one important nuance here. According to EMS rules, the parcel cannot be opened in front of the courier. If the client doubts the safety of the contents, he must collect the receipt from the courier, who, in turn, will take the parcel back to the warehouse. You have to go to the post office in person. And even then, at the EMS department, employees are allowed to open the packaging and check the product for integrity.

EMS shipment tracking procedure
Now - the most interesting part. After payment for the goods and its dispatch, the seller issues the client a unique tracking, or identification number. This code may consist of a combination of letters and numbers (for international transactions), or only numbers (for domestic transactions). The last letters are the identifier of the sending country. Thanks to this number, the EMS parcel is tracked - everyone can find out where in at the moment his postal item is located.
What should I do to obtain information?
1. It is worth considering that in Russia the parcel will begin to be tracked only after registration in the country. Therefore, first we go to the sending country tracker website.
2. Take, for example, the USA. The main place to track American parcels is. In the “Quick Tools” section, select the “Track” category. A form appears, enter the 13-character invoice number there and click on the “Find” button.

Also, tracking the path of an “international” parcel is possible on any track service. One of the most understandable is. Here we go to the “Post/EMS” section and write the identification number in the form.

3. When the parcel has crossed the border and is registered in the Russian Federation, the website http://www.emspost.ru/ru/ will allow you to find its location in a matter of seconds. Click on “EMS shipment tracking” and perform the above steps.

The CMS (content management) system communicates with the EMS server, transmits a code to this service, in return receives data about the location of the parcel, and displays the result on the website page.

4. Some online stores have introduced a parcel tracking system, with the help of which customers find out its status. Information about this is automatically updated in personal account buyer, or you need to apply for it yourself.

5. There are special programs for PCs that provide the ability to track the location of a parcel. So, “Track my Packade” is free and requires minimal effort. You can download the program on the website.

Open the program, add a mail item using the “Add” button, or by pressing the “Insert” keyboard key.

With this program, you will no longer have to enter the identifier into tracker forms a hundred times, while remembering where and when the parcel was last time. It is very easy to use: it accesses postal resources, saves the status of parcels in “memory” and displays the information on the screen.

RPO (registered mail) data may not be visible on the day of dispatch - there are delays at the post office. Therefore, if the necessary information is missing, do not rush to argue with the seller, but make a request later.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Express Mail Service (EMS) is a postal service in which delivery and delivery of postal items is carried out as quickly as possible. short terms. This service is provided both on the territory of the Republic of Belarus and in more than 200 countries and territories of the world. EMS express mail items are divided into internal And international . In Belarus this service is provided by the Republican unitary enterprise postal service "Belposhta".


Thanks to a unique network (all post offices accept services), well-established infrastructure, effective system transportation, as well as cooperation with the EMS Cooperative, we offer reliable courier delivery on a door-to-door basis to all locations in Belarus and around the world.


The belonging of postal items to the EMS service is determined by the presence on the envelope of the item and accompanying documents of a logo consisting of the following elements:

— a wing-shaped triangle with orange stripes;

— letters EMS in blue;

- three horizontal orange stripes

And initial letters of the item identification number RE(for internal) and E.A.… — … E.W.(for international)


EMS services are provided to legal entities and individuals.


EMS shipments are divided into shipments containing documents (written messages, invoices, invoices, certificates, etc.) and shipments with commodity attachments (personal items, cultural, household and industrial items, etc.). Domestic EMS shipments can be accepted without declared value and with declared value. International EMS shipments may be insured.


The weight limit for EMS shipments is 30 kg.

Limit sizes for international EMS shipments.

minimum— 229 x 324 mm; maximumsize: any of the measurements is 1500 mm. OR- the sum of the length and the largest circle taken in any direction other than the length - 3000 mm.

EMS items have priority over other types of postal items, i.e. at all stages of passage they are processed first, and after processing they are immediately delivered or forwarded further to their destination in the most in a fast way.

Size limits for domestic shipmentsEMS

Minimum: 90 mm x 140 mm, maximum: any dimension - 1500 mm, while the sum of the length and the largest circle taken in any direction other than length is 3000 mm. For rolls: the minimum sum of length and double diameter is 170 mm, the largest dimension is 100 mm; maximum: sum of length and double diameter - 1040 mm, largest dimension - 900 mm.

We have concluded relevant agreements with all organizations, so the sending process occurs as quickly as possible.

POST OFFICE

Delivery is made only within Russia!
(If delivery of clothing (goods) outside Russia is required, contact us to clarify the possibility of such delivery and determine the cost).
Delivery is carried out by Russian Post.

Delivery procedure

After receiving your order, it usually takes 1-2 business days to process it (production, registration, etc.), after which the package is sent by mail to the address you specified.

Delivery times for parcels to different regions vary and usually range from 1 to 4 weeks.

Please note that there are seasonal restrictions on the delivery of postal items to some remote areas of our Motherland. You can obtain more detailed information from your post office, or. If there are restrictions, they are indicated in the detailed information about the postal facility, including the period.
After sending the parcel, it is assigned a number - a postal identifier, which is also available in the user’s personal account. Using this number you can also track the parcel on the Russian Post website (this service does not always work stably and often has errors).

When a parcel arrives at your address, you will receive a notification at home, with which you need to go to your post office. Don't forget to bring your passport or other identification document with you.

The notification may not arrive due to reasons beyond our control: negligence of postal workers, missing or broken mailboxes, etc.
In this case, you need to go to your post office yourself and inquire about the arrival of a parcel in your name, telling the postal worker the parcel number. ATTENTION! Parcel storage period at the post office 15 days after that she will be sent back to us.

ATTENTION!

10% discount for the entire order placed by prepayment in any convenient way (except for products from the "Sale" section and products with a reduced price).

EMS - MAIL

An alternative to Russian Post (more precisely, it is a division of Russian Post). However, with this delivery method, the parcel is delivered by the courier! In addition, delivery times are significantly reduced.
Official website of the service - emspost.ru
Payment for the order is also possible either by prepayment or upon receipt of the parcel (when paying “upon receipt”, a % commission for cash on delivery and a postal fee for transferring money to our address are withheld).
When paying in advance, the buyer pays only the cost of the goods and delivery costs.
personal account on the company website.

For this type of delivery it is provided 10% discount for the entire order placed by prepayment
The discount is calculated automatically in the shopping cart when placing an order.

SDEK

SDEK.
The optimal delivery option, combining speed, quality and reasonable delivery costs.
You can pay for the order in advance or to the courier delivering the parcel.
After sending the parcel, the shipment is assigned a unique number, which will be available in the buyer’s personal account. Using this number, the buyer can independently track the progress of delivery on the company's website.
10% discount for the entire order placed by prepayment in any convenient way (except for goods from the "Sale" section and with a reduced price).
The discount is calculated automatically in the shopping cart when placing an order.

COURIER SERVICE EXPRESS

Delivery is made by Courier-Service-Express.
The fastest delivery option. Dispatch is possible only after 100% prepayment of the cost of the order (product) + delivery costs.
After sending the parcel, the shipment is assigned a unique number, which will be available in the buyer’s personal account. Using this number, the buyer can independently track the progress of delivery on the company's website.
The parcel is delivered by the courier to the specified address.
You can pay in any way. Payment methods.

TRANSPORT COMPANY

When order amount over 5000 rub. It is possible to send the order by a transport company.

List of Transport Companies with which we cooperate:

  • TK PEK- www.pecom.ru
  • TK Baikal Service- www.baikalsr.ru
  • TK Energy- www.nrg-tk.ru
  • TK Business Lines - www.dellin.ru
  • Other TCs as agreed

Delivery by a Transport Company is much more profitable, faster and more reliable than Russian Post.
The cost of delivery depends on the weight of the shipment and the recipient's city.
The exact delivery costs and terms can be clarified directly on the websites of the companies listed.
Submitting an order Transport company possible subject to prepayment order cost.
Payment of delivery costs is made directly upon receipt of the shipment at the Transport Company terminal.

PICKUP

Pickup is possible from any office courier company SDEK.

SDEK offices are located in most cities of Russia.

The list of offices (pickup points) is located at this link >>>
(please indicate the address for pickup in the notes to the order)

The cost of delivering an order to the pick-up point depends on the remoteness of your city and is calculated automatically when placing an order.

Payment for the order and delivery costs is possible either by prepayment or upon receipt of the parcel at the pick-up point.
When paying the cost of the order upon receipt at the point, 5% of the order value is added to the delivery cost (SDEK commission for accepting funds)

For this type of delivery it is provided 10% discount for the entire order placed by prepayment in any convenient way (except for goods from the "Sale" section and with a reduced price).
The discount is calculated automatically in the shopping cart when placing an order.

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