This service is what it is. Car service - tasks and types of work

Who are we and what do we do?
Our service center has been repairing household appliances since 2001 and has extensive experience in identifying problems and fixing them. We cooperate with many well-known manufacturers of household appliances, and are an authorized service center for most manufacturers, providing services to the population in the city of Moscow and the Moscow region.

What is appliance repair?

Repair of household appliances is, first of all, a service subject to mandatory state certification, that is, a license is required to perform such work. Such a license includes permission to perform such work as:

- washing machine repair
- dishwasher repair
- coffee machine repair
- repair of electric stoves
- repair of water heaters
- refrigerator repair - air conditioner repair
and other types of work. Our service center has a full set of documents confirming our impeccable work for 14 years.

Advantages of repairing household appliances
Pros:

• inexpensive repair cost
• the ability to ensure the operability of equipment for more than 10 years without making major repairs or buying new equipment.
• saving the family budget.

Our advantages
The average user will always face the problem of choosing a service center. Where to go? How much will it cost? Where will I not be deceived? and other questions are the basis of the problem of choice. It so happens that in Russia in modern society, human rights are not protected by anyone, which is why there is an innate complex of mistrust.
So, your washing machine has broken down, and you decided to turn to specialists for help. The first thing you need to pay attention to is whether the subject (hereinafter master, service center) the right to provide such services. That is, is the responsible executor a legal entity or a private master.
What are the consequences of turning to a private technician to repair household appliances?

• You receive a guarantee only in words.
• Contrary to myths, prices from private craftsmen are always higher (you can see this for yourself)
• Theft of components from your washing machine (for example) and other consequences.

An integral part of its regular operation. Every trip by car is an intense impact of friction forces, temperature changes, mechanical shaking, light, moisture, aggressive chemical environments and other negative factors on the body and all working units of the car, so regular monitoring of the condition of the car is absolutely necessary for its safe operation.

Unlike repairs, technical inspection is preventive nature and, as a rule, does not involve major interventions in production systems. However, it is timely, high-quality service that ensures that there are no unpleasant surprises on the part of the car.

Car maintenance can be roughly divided into: independent performed by the owner in everyday use, and service, requiring professional knowledge and additional technical equipment.

In both cases service task - conservation working condition of all vehicle systems, timely identification and elimination obvious and hidden faults, identification of potential “weak” points.

When purchasing a new car with a periodic technical inspection, everything is usually clear for the owner - the recommended dates and places for car service are regulated by the manufacturer. However, to guarantee safe operation, you cannot rely only on scheduled technical inspections, even when using a new car.

Traditionally, first technical inspection includes:

• General inspection of the car, assessment of the condition of the body and paintwork
• Carrying out the necessary fastening work
• Cleaning and lubricating individual elements
• Adjusting lighting equipment
• Topping up working fluids

In addition, on the recommendation of the manufacturer or at the discretion of the owner, other vehicle systems can be monitored to prevent deterioration of its operational or environmental characteristics, as well as to prevent an unjustified increase in the consumption of fuels and lubricants. At this stage, general visual inspection is of primary importance and serious problems, as a rule, are not identified.

Second service cars has a similar structure, but is usually performed using diagnostic equipment; in addition, there is a significant increase in the complexity of the work performed.

In most cases, the manufacturer insists that service work be performed at clearly defined service centers. Otherwise, dealers often mention the possibility “removal from warranty service” car. Despite the illegality of such a statement, some truth in this approach there is. Any insufficiently qualified intervention in the operation of automotive systems may lead to breakdowns not related to manufacturing defects, and, of course, such a case is covered by warranty will no longer appear. For this reason, when carrying out service maintenance, you should not give preference to technical centers that are not certified by the manufacturer to work with cars of your brand, and, especially, to nameless car service centers.

In addition to the list of recommended technical centers and the timing of technical inspection, as a rule, the manufacturer clearly stipulates the regulations for the work performed. In some cases, unscrupulous employees of service centers may, at their discretion, reduce the regulations established by the manufacturer, based on the overall reliability of the brand's cars. Check the compliance of the mandatory regulations with the actual work performed in the interests of the car owner himself.

To avoid problems in the event of detection of certain irregularities in the operation of the vehicle after service, be careful when preparing related documents: representatives of the technical center must fill out the necessary marks in the service book car and provide certificate of completed work with a list of all manipulations performed.

For equipment that has exceeded the warranty period, the inspection period and procedure are determined by the owner, and the comfortable, uninterrupted operation and safety of the vehicle depends only on him.

Self-check of the technical condition of the car

Self-check of the technical condition of the car- another important point in ensuring the working condition of the machine. For cars of any brand, minimal daily maintenance performed by the owner is just as necessary as regular checks at a technical center. An attentive owner constantly monitors the oil and brake fluid levels, the condition of lighting fixtures and mirrors, as well as, if available, data from auxiliary sensors that reflect information about many vehicle systems.

In addition, a number of deviations in the operation of the steering or braking system can only be noticed while driving, so the driver must promptly pay attention to certain uncharacteristic sounds, vibrations, backlash. This fully applies to both new cars and cars of the “post-warranty” period.

The tasks of self-service of a car include regular cleaning of the car from dust, dirt and road reagents that settle on open body parts and optics, as well as, if necessary, treating the body with protective agents.

Seasonal service

A separate car service unit can include seasonal service. The required set of actions is relevant for most regions of Russia, since the greatest operational problems are created by “near-zero” temperatures. These actions include replacing tires, windshield washer fluid, oil and, for diesel cars, switching to season-appropriate fuel.

If winter temperatures in your region regularly drop below zero, so-called “all-season” tires and technical fluids are always a threat to the safety and performance of the vehicle.

Thus, the reliability and predictability of a car’s behavior on the road is ensured by three “preventive” components: independent daily control owner for the technical condition of the car, professional technical service according to mileage and service life, as well as competent seasonal service. Performing basic proactive manipulations will allow you to maintain the working condition of all elements of the car for a long time and, often, eliminate the need for expensive repairs.

Multidisciplinary car service station.

The advantages include the opportunity to get full a range of services in one place. If the quality of service completely satisfies the car owner, his needs regarding all possible issues related to the car will be completely covered.

There are few disadvantages to such stations and they are usually associated with the organization of work at a specific station. Among the common disadvantages for all stations of this type, we can only note high cost for certain (usually the most popular) types of work. At the same time, there is also a reverse approach to pricing, in which the most popular services are priced below the average market level, and the service receives additional profit from less noticeable optional services.

Changing the oil in a robot or variator will avoid premature wear of the gearbox, extend its service life, improve driving comfort and avoid accidents. The main thing is to trust the work to professionals - SPOT service station. See for yourself - call

This section presents utilities and services that work online. Those. To work with them, you do not need to install programs; just go to the desired page. This section is planned to be continuously expanded by adding new services. Follow the news on the website, it will be interesting here.

Solve the crossword

Our online crossword puzzle assistant will help you quickly and happily solve the most challenging crossword puzzles and not only them, you can also solve scanword puzzles and tea puzzles. A person is not a robot and cannot know everything, much less remember, so reminding yourself of some things and using a hint will only be beneficial. After all, what could be worse than an unsolved crossword puzzle lying on the table and clearly demonstrating the recent fiasco of an “erudite” who broke his teeth on it. To prevent this from happening, it is useful to solve crossword puzzles to the end, even with an assistant, because in this case we really learn about new things and phenomena or remind ourselves of them.

Balda assistant

Balda assistant online is a completely free assistant. With which you can get hints while playing "Balda". Easy to use, no restrictions on the number of tips. When using an assistant, remember that the main point of the game is not to win, but to develop erudition. If your opponent actively uses an assistant, then it is unlikely that this will somehow increase his knowledge base, even if he loses more often. But the one who plays himself will really have an invaluable experience in gaining new knowledge. Therefore, use an assistant when it is really necessary or, for example, when you do not know the interpretation of a word.

Solving anagrams - the service is very easy to use, like all our other utilities it works online. To get the answer, you need to enter the anagram that needs to be solved and the program will quickly select the answer. It is also possible to form words from a given set of letters or another word. Another feature of the service is to compose your own anagrams from entered words. You can enter several words at the same time, separating them with a space. Here three services are combined in one, i.e. here you can solve and compose an anagram, compose words from a given set of letters, compose words using a mask (using missing letters)

The service makes it possible to compose and solve classic anagrams; here you can either solve an anagram or create your own. Everything is extremely simple: you have the opportunity to choose one action out of two: compose/solve. The app uses most common words

A service for composing words from a given set of letters. A given set can be either one other (usually large) word, or several other words, or simply any letters not related to words. If a letter is included in a set only once, then in the proposed word this letter will also appear once. Those. Let’s say from the word “LASSO” you can make the words “SALO”, “OSA”, “ASS”, but you cannot “SOLO”, because the letter "O" appears here once.

This application will help you compose a word using a given mask of missing letters, i.e. if you know the length of the word and some known letters, then you type this word, replacing the missing letters with the sign “*”, after which our service will find words that satisfy this mask. For example, we can type “*o*es*”, and the service will suggest possible “CROSDS, HANGING, SWEATING, WHEEL”, and will also offer the opportunity to find out the meanings of these words in order to be sure that such words exist. It may be partially useful for solving crossword puzzles, but now there are restrictions, because... Only the base of Russian nouns is used, words such as “Columbus” and “Australia” are not here, although we will definitely add them later.

Well, I just wrote that a dictionary of nouns is used, as I am already correcting myself and reporting that a fairly large dictionary is used, incl. and words that are most often found in crosswords and scanwords, so now you can solve most of the words without much difficulty. There are proper names and surnames and geographical names, many with illustrations.

If you need to find a word that is part of the first and at the same time part of the second word, then our service will come in handy. Such tasks are often found in tests for the level of intelligence, but if you still can’t solve it yourself, then the service will definitely help you find the right word. To make it clear, if you have the task U(...)NIK, then one of the solutions will be the word “ROD”, so the other two words are UGLY and SPRING, so you can find the word ROD here. The service is capable of not only solving words, but also creating such puzzles.

The next simple and understandable service from the site is “Dream Book Online”. We tried to make using the dream book as convenient and simple as possible. At the moment, the most common dream books are available: Miller, Vanga, Nostradamus, Freud, Loff, Hasse, Maria Kanovskaya, Family. In the future, we will add many other dream books and hope in this way we will get a service that combines various dream books with a convenient and universal search for interpretations. Dreams are not as simple as many people think, they really have a mystery, try to solve it with the help of our online dream book.

A simple service, rather intended to check the understanding of the division of a given word into syllables. Please note that a word can be split using several methods, namely phonetically and morphologically, this service breaks the word phonetically.

The rhyme search service, the so-called poet's assistant, is intended for people who need to find an effective and original rhyme for a word. The service is unique in that it uses an algorithm that searches for a rhyme, taking into account the melody of a word or phrase, thereby finding words that other rhymers do not find, an algorithm of its own design.

Another transport tax calculator. It will be useful for those who want to know the tax rate on an existing or purchased vehicle. As usual, we try to create convenient services and we hope this will not be an exception. Here you can see how the tax rate has changed over the years (starting from 2012), compare the transport tax in your region with others. The tax can be calculated for all types of vehicles recorded in the declaration of your region (trucks, buses, motorcycles, airplanes, snowmobiles, barges, etc.).

Guitar chord transposition service, an extremely useful service for guitarists and other people interested in music. Using this service, ready-made chords can be transposed without resorting to transposition tables, because in this case, transposition is labor-intensive and ineffective. On the contrary, the transpose service allows you to view all the keys of a performance in one click. It may be worth recalling that transposition is a change in the key of chords by a certain number of intervals. Thus, you can choose the optimal accompaniment pitch and, accordingly, a tonality that is more “comfortable” for your voice.

We present to you, which has already become traditional in numerology, a method of deciphering the date of birth “Pythagorean Square”. It is no coincidence that this method is extremely popular, because... its reliability has been verified by practice. Sometimes this method of deciphering a date is called calculation using the “Pythagorean Psychomatrix”. Find out which numbers are most pronounced in your date of birth and what imprint they leave on your destiny. The program works online and is provided absolutely free.

Continuation of the series of numerology tests. This time, determining the compatibility of a man and a woman based on the Pythagorean square. To believe or not to believe such calculations is up to everyone to decide for themselves. But it is worth noting that one way or another they force us to consider their features more carefully. After all, it suddenly turns out that some of the interpretations turn out to be true.

Did you know that... Bosch Auto Service is one of the largest networks of independent service stations in the world: there are more than 15 thousand service stations in more than 150 countries. Currently, 179 Bosch Auto Services are open in Russia.

The Russian car service market for out-of-warranty cars is very saturated with car services of any size and format. On the other hand, when a car owner has a need for repairs, searching for a suitable car service takes considerable time, and word of mouth takes first place.

The problem that prevents you from quickly choosing a suitable car service is that most businesses are not trustworthy. When searching on the Internet - an unattractive website, unclear answer on the phone, a terrible view of the building and employees. Has car service changed over the past 20 years?

Not much. But consumer requirements for the service sector have changed significantly. In countries where the market economy has been around for many decades, it is practically impossible to find a car service that is not a member of some network. These are either networks of suppliers of oil and technical fluids, or large suppliers of spare parts and equipment, or manufacturers of spare parts.

Working in a network, a car service receives standards for external and internal design; some network providers provide customer service standards, and training, both technical and business training for salespeople and managers. Thus, the network car service receives an additional influx of new clients, the opportunity to maintain a client base, and focus on the core business instead of experimenting in an area in which it is not an expert, for example, marketing.

Russian car service centers are trying to go their own way: a huge number of enterprises cannot make a profit due to an imperfect structure, lack of correct processes, and low qualifications of employees at all levels. Despite the fact that in the current economic situation it is obvious that post-warranty car services should receive an additional influx of customers who left the dealer, in 2015 at least every tenth car service in Russia was closed.

There is another very important aspect that influences the ability of a car service to survive in our difficult times: the breadth of the list of services. Analysis of the work of the most successful Bosch Auto Services shows that it is necessary to consider not the profit on a specific order, but the profit that a specific car brings during its entire service life. From these calculations it is clear that the main profit is earned on a mileage of 100-200 thousand km. - this means that the list of car service services should be “from bumper to bumper”, which is the philosophy of the Bosch Auto Service concept.

Innovative diagnostic systems for professional diagnostics

All Bosch Auto Service stations have the most modern diagnostic equipment and information systems at their disposal. The presence of this combination guarantees a systematic approach to vehicle diagnostics and qualified repair work.

We talked with a young and ambitious newcomer to the IT Park Business Incubator - the REPUTATION project. The guys have been developing a service for several years now that helps protect businesses from unscrupulous companies. During the interview, project founder Pavel Klimov talked about how the service works, his competitors, plans for the future and shared useful life hacks.

- Can you tell us more about your service?

Our project is called “REPUTATION” and is a web service with which you can check the reliability of a counterparty online. “REPUTATION” analyzes information from official sources: tax services, arbitration courts, bailiffs, the Unified State Register of Legal Entities, the Unified State Register of Individual Entrepreneurs, etc. The data is updated daily. Based on this data, the program calculates whether it is worth working with the company or whether it is better to refuse cooperation. The service will not help increase profits, but will preserve what you already have, minimizing the company’s financial risks.

- How to become a user of a web service?

The user only needs to register on the website reputation.ru. And to get access to the demo version for one day and personally familiarize yourself with the capabilities of the service, you must enter your phone number.

- Does the service have competitors? What is the innovative component of the project?

Of course, we have competitors, including Interfax, SPARK, Kommersant KARTOTEKA and SKB Kontur. One of the advantages of the REPUTATION project, compared to other services, is its favorable price and simple interface, which provides quick, convenient and intuitive access to information for the average user. Another advantage of “REPUTATION” over other services is the presence of a special option that allows you to obtain “historical information about the company.”

By the way, as practice shows, clients usually use two similar services at the same time, which makes it possible to minimize the likelihood of errors. Now you don’t need to be a security officer to check the reliability of your counterparty!

- What is the probability of error?

All organizations that provide us with information employ people, so we do not exclude the possibility of errors. We came up with a solution where all the necessary information is linked to the company using the INN and OGRN.

- What information bases do you use?

We work with the tax service, with open data from the bailiff service and the arbitration court. The user can be sure that the information he receives through the use of the “REPUTATION” service will be genuine and reliable.

If a person independently checks his counterparty, it will take a lot of time and effort, especially if it is necessary to obtain information about a large corporation. It will be quite labor-intensive for the average person to process such a large amount of data accumulated over the long history of the company, and when reconciling information, he may make a mistake or miss something.

In our service, searching and generating information about a company takes literally seconds: you just need to enter the name, INN or OGRN of the counterparty in the search bar and wait for the result.

- Are there regular users of the service?

There are quite a lot of regular users. We sell a license for a period of one year. But there are also those who use free “REPUTATION” options, such as: “mass director”, “founder” or “disqualified person”. Often this is enough to understand whether it is worth working with a given organization.

- Have there ever been situations in your practice when you were asked to correct information that discredits your reputation?

We periodically receive calls from all over Russia from companies that want to remove information from our service. For example, this applies to those who once went bankrupt and are now running a new business and would not want today’s clients and partners to know about his past mistakes. We believe that if such a precedent took place in the life of an entrepreneur, then it must be displayed in the service. I would like to note once again that our information is always up to date and is updated automatically.

- Tell us the story of the creation of the project?

- The idea of ​​creating the “REPUTATION” project came to me in 2012. Then I started doing cargo transportation in Russia and encountered two unscrupulous companies, because of which I got into debt and could have lost my business. After this situation, I began to carefully study the issues related to company due diligence checks and ultimately decided to try to create my own product.

The company currently employs 11 people. We have been developing the product for more than 5 years. At this stage, we faced a lot of problems: from personnel issues to disagreements in views on what the service itself should look like, synchronizing such a volume of information.

- How did your journey to the IT park begin?

We applied for selection to the Business Incubator twice. Only over time do you understand your past mistakes and why the project did not reach the full-time selection: an incorrect presentation, an incorrectly chosen business model, etc. We took into account all the mistakes and passed the 25th anniversary selection, and today we proudly bear the title of resident of the IT Park Business Incubator.

- Were your expectations met?

The IT park provides a tremendous amount of new knowledge for newcomers to the business world. All the information we received here would be simply necessary for us at the stage of establishing a business. We acquired these competencies in a practical way, spending a lot of time, effort and money on it.

The technology park also has excellent support in terms of information support for the project. Our product is useful and easy to use, but it is quite difficult to explain and show its value to users. And we came to the conclusion that it was time to conduct an educational program and bring the product to a wider audience, in which the IT park helps us.

- What are your plans for the future?

Thanks to constant monitoring of competitors, the service has interesting options that distinguish it from other verification systems. But working in the high technology industry, we understand that surprising users is not easy. It should also be noted that any innovation sooner or later appears among competitors.

- What successes can you already boast of?

In principle, we are only now beginning to reap the benefits of the work of previous years. After successfully passing the selection process, we began to sort out all the information received and create a project along the route that the Business Incubator mentors helped us create. Now all that remains is to follow him and pump up your product. We are currently developing our sales department.

- Have you ever had a negative experience related to your service?

In arbitration cases, the name of the company may be incorrectly stated, and this fact can create many problems. But since we work with many verified official sources, we provide users only with the most accurate information. The advantage of our service is the ability to immediately study all the necessary materials. But I do not rule out that the information found may affect the company’s reputation both positively and negatively. I would like to note that there have been no precedents related to errors in our service.

- Can you formulate life hacks for working with the service?

1. First of all, you should take into account how many companies are registered per person and in what condition they are. If there are closed ones, then it is worth looking at how they were closed, for example, abandoned or reorganized. It is important to see whether the company remains in debt. And if a potential counterparty has debts, then it’s worth considering that he might do the same to you.
2. It is also worth considering working with a company that has different types of detail that are not related to each other. For example, one company sells fish, creates IT projects, and sells chemicals. In such cases, scammers can work.
3. Pay attention to the period of existence of the company. If a company has been in business for six months to a year, then you need to be extremely careful.

And I can give you a couple more life tips: you shouldn’t work with people you know. In such situations, you trust and do not consider it necessary to check. And at this time, someone you know will never tell you that things are bad for him and that you shouldn’t work with him anymore. Try to conduct contractual relations with “dubious” business partners so that in case of danger, the partner risks more than you and your company.

- Does the application have a function to see who is checking you?

We do not have such a function, but it is possible to monitor the company you are interested in. This is even more important than checking the counterparty. Yes, you checked the company, yes, it has shown itself to be good now, but in 2-3 weeks it may start to have problems.

- What is the probability of running into an unreliable contractor today?

Today this is very relevant, because despite so many services and legal companies providing similar services for checking companies, it is still possible to suffer from an unreliable contractor.

We constantly measure and monitor user requests on this topic. Over the past 3 years, the number of requests for verification of a counterparty has increased 3 times. I hope that soon, with the help of such services, it will be difficult for companies to hide their “dark” past and present in business.